Why Microsoft CRM? The Advantages Of Dynamics 365

Why Microsoft CRM? The Advantages Of Dynamics 365

Microsoft Dynamics CRM has offered growing and mid-market organizations a strong answer to handle enterprise relationships. With the launch of Microsoft Dynamics 365 on the end of 2016, Microsoft prolonged the core functionality of its CRM solution, providing businesses new and enhanced tools to remodel their sales, marketing, and customer support processes.

The practical functionality of Dynamics 365 CRM allows workers to be more productive and knowledgeable and affords executives deeper insight into performance, opportunities, and buyer relationships. The sales automation, customer support, and project service modules align to streamline the way companies talk with prospects, prospects, and team members.

Why do companies select Microsoft Dynamics 365 CRM over the competition? It’s pretty easy:
Its acquainted and intuitive consumer interface ranks among the many highest in consumer adoption.
Its connection with different Microsoft products, such as Outlook, Office 365, Windows Server, Alternate Server, Skype for Enterprise, SharePoint, Power BI, and PowerApps, provides an enormous advantage.
Its highly effective constructed-in tools like LinkedIn Sales Navigator Application Platform (SNAP) and Relationship Assistant improve productivity and efficiency.
Its flexible architecture, deployment options, and pricing allow for simple customization to tailor the system to meet enterprise’s distinctive needs.
Microsoft’s commitment to the product and associate help factors to the longevity and quality of the system.

Microsoft Platform
There are numerous advantages of the Microsoft platform and some specific features of Dynamics 365 CRM that set it apart from the competition.

Seamless Integration. The Dynamics 365 CRM applications might be paired with other Microsoft tools, including the entire Dynamics 365 and Office 365 apps. While this could seem like a given characteristic, it has a major impact on productivity and performance.

With Dynamics 365’s integration to Outlook, you possibly can view present customer data, sales activities, cases, and opportunity data directly in your Outlook screen. You can too full CRM tasks such as adding new leads, adding a task, appointment, or phone call to a buyer report, and tracking emails to CRM records directly from Outlook.

And the functionality doesn’t cease with Outlook. Here are some other options you may make the most of because of Dynamics 365’s integration with Office 365:

Import buyer data from Dynamics 365 into Microsoft Word or Excel templates. Run analytics with Excel online directly within Dynamics 365, or link data from Dynamics 365 to Excel spreadsheets that will update dynamically and maintain Dynamics 365’s security permissions.
Access anything you capture in OneNote directly from a Dynamics 365 buyer record.
Simply import data from Dynamics 365 into Power BI to analyze it towards other information. Even higher, feed data from Dynamics 365 into Power BI dashboards so the data you’re most concerned about is always at your fingertips.
Access SharePoint calendars and documents directly from Dynamics 365.
Use Skype for Business to call anyone directly from Dynamics 365. Or use Skype to hold webinars and whiteboard discussions and immediately observe up with Dynamics 365.
See your Office 365 Group calendars and paperwork in Dynamics 365, proper next to the relevant buyer information.
Just as Dynamics 365 CRM integrates with Office 365, it also integrates with all the different Dynamics 365 applications. This means you have got the ability to pick and select which applications are proper for your business. And if you wish to make an addition, it’s a easy matter of updating your Microsoft license. Furthermore, because all the applications are from Microsoft, upgrades are their responsibility, and you don’t have to fret about managing integrations with third-party solutions.

PowerApps. This distinctive software from Microsoft gives you the facility to build custom applications quickly and simply without code or technical expertise. It pairs with the complete array of Microsoft products, including Office 365 and Dynamics 365, meaning you'll be able to leverage data from any program and deploy it in a web or mobile app.

LinkedIn Sales Navigator Application Platform (SNAP). In 2016, Microsoft bought LinkedIn, which means LinkedIn also integrates with Dynamics 365. LinkedIn SNAP allows your sales team to leverage the total power of LinkedIn directly by Dynamics 365. In SNAP, you can search the LinkedIn network to determine leads and save them as CRM records. SNAP will even recommend leads based mostly in your searches. View full LinkedIn profiles directly in SNAP to identify a prospect’s current company, position, tenure, and location. Receive notifications when prospects make updates to their profiles, like job modifications or new connections with someone in your network. Use SNAP to request an introduction to a lead via a mutual connection, or use LinkedIn’s messaging functionality directly by means of SNAP to achieve out.

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